What We Offer
Inventory & Product Management
• SKU setup across multiple platforms
• Wineshipping and Distributor portal management
• Compliance review
• Supplier Catalog management
• Multi-platform synchronization
Order & Fulfillment Support
• Order processing and tracking
• Permit exception handling
• Shipper-Delivery reconciliation
• Wine club marketing & subscription management
• Customer inquiry response
Technical Support
• E-commerce and website maintenance
• Vendor tech support coordination
• Security updates and troubleshooting
• Email management
• Phishing and security review
Seasonal Operations
• Holiday gift program coordination
• Personalized card design inserts
• Bulk order processing
• Harvest season surge support
• Event and allocation coordination
Why The Ravens Mouth?
Supporting small production wineries since 2012.
Knowledge of wine industry systems, seasonal cycles, and vendor relationships.
California, North Carolina, and Georgia.
Understanding of regional compliance requirements and local wine industry dynamics.
Professional independent contractor relationship.
No benefits overhead, no tax complexity, no HR burden.
Just expertise when you need it.
Engagement Options
Hourly
Billed in quarter-hour increments. Perfect for:
Getting started
Occasional projects
Testing the fit
Seasonal Retainer
Priority access and
reserved capacity.
Scale with your seasons.Perfect for:
Ongoing partnership
Predictable budgeting
Guaranteed availability
Project-based
Defined deliverables
with clear timeline.
One-time investment.Perfect for:
System setup
Holiday program launch
Platform migration